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We can help you track orders, update your account information, reset your password and more.
Ferret Customer Care
Ferret is dedicated to providing our customers with excellent service.
Our horse experts are here to meet your every need and can be reached in three easy ways:
Email: customerservice@ferret.com
Phone: 1.888.933.7738
Mail:
Customer Service
Ferret
1 Maplewood Drive
Hazle Township, PA 18202
Customer Care Service Hours:
Monday - Friday: 8 a.m. ET - 9 p.m. ET
Saturday: 8:30 a.m. ET - 5 p.m. ET
Sunday: Closed
Tracking Your Order
Have you placed an order and want to check the status? Simply log into your account or click below and enter your tracking number.
Check Order Status
Where We Ship
Products ordered on Ferret.com may be shipped to the 48 contiguous United States, APO/FPO addresses, Alaska, Canada, Guam, Hawaii, PO Boxes, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply. Click for more details.
Returning Products From Your Online Order
Please call us at 1-888-933-7738 to obtain a Return Authorization Number and shipping instructions. View the complete Ferret.com Return Policy.
Your Account
To update your profile, change your password or view order history, simply sign in to your account. Not a registered user? Take a moment to register with Ferret.com and enjoy faster online checkouts, sign up for email newsletters and more.
Top Questions
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